Sunday, March 3, 2024

43.5% of citizens believe that waiting lists have remained the same and private insurance uptake has increased since 2015

The last wave of Health Barometerequivalent to 2023, showing the general satisfaction of citizens with the public health system, which received a score of 6.27 points out of 10 and for 56.7% it works well or well. However, in the section corresponding to the status of hospital waiting lists, 43.5% of the citizens consulted believe that the problem remains “the same”, while for 33.9% it has “worsened” in recent years . 12 months.

In addition, the report also shows that since 2015 there has been an increase in the population declaring that they have private insurance: 21.5% contracted individually and 9.4% through their company. The majority (75.5%) of those who had this private help said it was because of “the intensity of their help.”

The most valued services are emergency in 112/061as well as admissions and assistance in public hospitals, with 7.42 and 7.23 points, respectively, while primary care services receive 6.37, in the case of family doctor consultations, and a 6.35 AP emergency services.

Primary Care

Regarding the situation that the first level of care goes through, 22.1% said they were affected a lot or a lot, 21.9%, something, and 53% “none or almost nothing.” Among the measures that must be taken in primary care, those surveyed indicated that the most important is to maintain the same doctor on a stable basis (9.2), increase the staff (9.1) and dedication of many financial resources (9).

The health survey showed that three quarters of the population aged 18 and over attended primary care last year. From them, 21.1% were treated the same day or the next daywhile 69.8% reported that it took more than a day because there was no previous appointment, recording an average delay of 9.12 days to be seen (similar to the previous wave).

The most valued aspects of this level of care are trust and security that they deserve from professionals in nursing (8 points) and medicine (7.8 points), followed by knowledge and monitoring of their health problems and the information received (about 7.5 points in both). The time spent by the doctor received a rating of 6.8 points.

Regarding specialized care, 47.8% of the people interviewed said that they consulted a specialist in the last 12 months and 82.8% positively appreciate the attention received. 42.3% attended specialist consultations as indicated by their primary doctor and of these, 38.2% had a wait of 3 months. 55.4% of patients who went to the specialist did so because of an appointment from the doctor after the previous consultation.

9.1% of those interviewed said they had been admitted to a public hospital in the past 12 months. 40.9% made it scheduled for an operation or diagnostic test; 54.1% were admitted due to illness or health problems; and 4.5% for childbirth. Regarding the care received, 89.6% rated it as good or/and very good during their admission to the public hospital. The most valued aspects are the care of different professionals (nurse 8.5 points and medicine 8.4 points).

In addition, the Barometer showed that 39% of the people interviewed went to a public health emergency service in the last year. Of them, 44.4% went to the PC emergency device, while Hospital emergencies absorbed 49.7% of careboth spontaneous and derived from other devices.

electronic medical record

Finally, 56.9% of people know that they can consult the electronic medical record of their regional health service and 34.8% can access it, while 13.6% say they don’t know or can’t use the internet.

In addition, 63% did not know that doctors from other communities can consult their clinical reports electronically if they need to provide them with health care and that each person can also consult their interoperable clinical reports. Regarding the use of electronic prescription, 25% said that they use the SNS interoperability service.

World Nation News Desk
World Nation News Desk
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