Apple has denied that last month’s iOS 15.2 update is behind some iPhone owners having difficulty using the iCloud Private Relay feature over cellular networks. Earlier this week Verizon, AT&T and T-Mobile said they were not blocking the VPN-like feature, but T-Mobile claimed that iOS 15.2 has it turned off by default.
Now Apple says it is not. After releasing an updated beta of iOS 15.3 that clarifies the language in iCloud settings, Apple issued a statement 9to5Mac Having said that iOS 15.2 was not the problem. “No changes were made to iCloud Private Relay in iOS 15.2, which would have turned off the feature,” the statement said. “Users are encouraged to check their settings to see if Private Relay is enabled on their device or for a specific network.”
T-Mobile has also followed 9to5Mac To say that iOS 15.2 didn’t take the feature off. “Apple does not change customer settings upon updating to iOS 15.2,” the carrier says in a statement. “Customers may see an error message if they previously turned on iCloud Private Relay or limited IP address tracking in their Cellular Data option settings.”
It’s still not entirely clear what causes this confusion, but carriers say they’re not blocking iCloud Private Relay (except for some T-Mobile plans that include content filtering services), so this It’s worth double-checking your cellular settings to make sure everything is as it should. After the public version of iOS 15.3 is out, the language in Settings won’t tell you that your cell plan doesn’t support this feature.