Apple is updating the wording for iCloud Private Relay issues in the latest iOS 15.3 beta, clarifying that problems with the service may be an inadvertently switched-off setting and may not be an issue with a customer’s specific cell carrier. Is. MacRumors,
The old message accused the cell carriers’ shoulders of not working fully for iCloud Private Relay.
Private relay is off for your cellular plan, Your cellular plan does not support Cloud Private Relay. With Cloud Private Relay turned off, this network can monitor your Internet activity, and your IP address is not hidden from known trackers or websites.
Unsurprisingly, that wording caused confusion earlier this week when customers couldn’t get iCloud Private Relay to work over a cellular connection. The problem, at least according to T-Mobile, was actually on Apple’s end: It looks like the company’s recent iOS 15.2 update turned off private relay for cellular data by accident, not T-Mobile, AT & T, and Verizon had suddenly disabled the feature from working on their networks. The new wording makes things a bit clearer that the problem may be an accidentally toggled setting elsewhere in iOS, not a cell company issue:
Private relay is off for your cellular plan, Private Relay is either not supported by your cellular plan or is turned off in the cellular settings. With Private Relay turned off, this network can monitor your Internet activity, and your IP address is not hidden from known trackers or websites.
Apple also updated its iCloud Private Relay support document today to clarify that customers may not be able to use the feature if they have set the “Limit IP Address Tracking” toggle for specific Wi-Fi or cellular networks. has been shut down. How to fix that problem on their devices.
Hopefully, the new support document, clear language from Apple, and confirmation from all three major US carriers will be enough to put this week’s iCloud Private Relay confusion behind it all. Given that the service is still technically in beta, though, it’s probably a good thing that Apple is now fixing the bug before turning the service on by default.