These cashless self-services, which are open 24 hours, have a comprehensive security solution based on Axis Video Surveillance Technology and 2N Intercom.
Aisle protects your convenience stores open across Canada with 24 security cameras. AxisYou mini-altavoces I intercom of 2n,
The concept behind these high-tech, cashier-free markets is to give shoppers an easy way to shop for groceries and last-minute items closer to home and work.
“These are hyper-local urban grocery stores,” he explains. john doangCo-Founder and CEO of Aisle24. “They are accessible to anyone who has an account with us and have become a very popular service in luxury residential buildings and universities.”
Customers download the aisle24 mobile app and register as a member, linking their credit card and photo to their account. They can then use the application to gain access rights to the store. Once inside, they can browse, load their cart, and then self-checkout at the check-in kiosk.
Since the Isle 24 stores are cashierless operations, the corporation has paid special attention to creating a safe environment for the shoppers.
They hired Smart Install, a systems integrator, and Axis partners to design an automated security infrastructure that can be tailored to the individual store’s footprint.
The solution integrates a combination of Axis surveillance camera technologies and 2N intercoms and mini-speakers.
“We chose Axis technology because it is based on an open platform, which allows for a lot of third-party integrations,” he says. ken okick, CEO of Smart Install. “This was important to Isle 24 because it offers a wide range of options for both current and future adaptation.”
Since the Community Format store has street level access and anyone with an Isle 24 membership can enter, Smart Install implemented a locking double door system for added security.
Once the customer passes through the door, which is controlled by an intercom 2n IP Verso, you are kept in a hallway until that door closes. A second 2N intercom opens the inner door of the store.
However, the resident format stores at Aisle 24 only have a single door lock configuration as they are located within the secure complex and accessible only to the residents of that property.
“We want the customer experience to be as natural and safe as possible,” explains Ken Okey. “As you approach the store, simply press the access icon on the Phone app and the Bluetooth-enabled 2N intercom unlocks the exterior door. Upon entering the lobby, the second intercom displays ‘wait’ until the exterior door is closed and locked. The internal intercom then displays the message ‘Unlocked’ and you can enter the store. Don’t touch the intercom.”
Once inside the store, customers will be given a . is recorded with M-Line Camera Network From Axis, oriented to monitor their movement through stores and payment kiosks.
on the go, one Modular Pinhole Camera Axis P-Line Carefully captures a close-up of his face.
The images can be used in conjunction with Isle24’s point-of-sale records and AI analytics to help franchise owners investigate inventory losses and resolve any discrepancies with customer purchases.
In keeping with the business model without the presence of employees, the security system also allows store replenishment without a cashier due to the 2N intercom’s ability to accept PIN codes.
Aisle 24 issues unique PIN codes to its product suppliers to open stores so that they can restock store shelves without having to be in the premises of the franchise owner.
To support popular third-party shopping services, Aisle 24 can dynamically issue time-based temporary PIN codes for customers to access a specific store.
“The partnership with Axis gives us a wide range of products to automate and personalize our cashierless stores. Because they are built on an open platform, we can integrate new capabilities as needed to support our ambitious growth plans.” john doangCo-Founder and CEO of Aisle24.
Aisle24 security systems connect to a cloud video management system that analyzes data from Axis cameras, 2N intercoms and point-of-sale cash registers to provide franchise owners with business intelligence strategies that help them reduce waste, Can help analyze sales, adjust product mix. Collate inventory, and improve merchandising.
“We have also equipped our store with Axis mini-speakers so that we can listen to music and improve the customer experience,” says John Doung. “It brings an atmosphere and has been shown to increase product sales.”
ready for the future
Having an open platform framework gives Isle 24 the ability to continue adding new features to the security system that can improve operations.
It also facilitates the implementation of existing security features in new ways. For example, a drone uses the function of counting the people of the cameras and vms To manage the number of shoppers allowed in a store at a time, if occupancy limits are set by local ordinances.
Aisle 24 currently uses intercoms to communicate visually with shoppers and plans to incorporate verbal instructions via the intercom.
Since the Mini speakers also support two-way communication, Aile 24 is looking at implementing real-time communication between customers and franchise operators.
The chain currently has about 20 locations in Ontario and Quebec, with plans to open at least 40 more stores in Vancouver, Edmonton, Calgary and Halifax before the end of the year. Focusing on Canada, Doung says the company aims to expand into the United States, South America, Europe and Asia.
“Axis’s security solution gives customers a quick and easy way to enter our stores, pick up fresh and prepared foods, beverages, personal care products and other popular items, and be on their way,” says Doung. “Given today’s busy lifestyles, people appreciate having that kind of facility in their neighborhood or in the same building.”