AWithout being proud of what has been achieved and when going to the issues that they can do better, the workers of the branches of Popular Savings Bank (BPA) in the Camaguey region reviewed the results of the sector in 2023 in a meeting that took place at the Santa Cecilia Convention Center.
Dania Vega, commercial director of that financial institution, outlined in front of the audience the aspects that exist to increase the quality of the services provided and where they must continue to improve through effective forecasting of communication and personal communication with clients. interact directly.
The numbers speak for themselves. For social security, the network of popular savings banks made 62,295 monthly payments, obtained 82,572 magnetic cards, and added 489,030 personalized cards.
The central report mentions the credit policy and the promotion of the population’s savings culture, which establishes an increase of more than 133 million pesos in relation to 2022.
The analysis does not ignore the need to improve the automation of stable, safe, and efficient computer processes and the increase in BPA’s income.
In a contact with the group, Federico Hernández, the highest political authority of the territory, acknowledged that the Communist Party of Cuba (PCC) and the government felt accompanied by the workers of the entity and, in particular, in search of a solution to the problems of “this scenario of great complexity in the financial and economic order of the banking process.”
Aralys Rodríguez Álvarez, director of the Florida branch 5992, stated that the Party can feel confident that they will not fail: “We will continue to work harder and harder, giving our best.”
The member of the Provincial Bureau of the PCC, Roberto Conde, insists that even if the problems of the clients cannot be solved, with good communication, they will be persuaded by the truth and help to suppress the level of uncertainty created by the dissatisfaction of those clients and the needs of the population in economic and social conditions.
The political leader announced that Camagüey would reduce its budget deficit by more than 500 million pesos by 2023, a sign that it should continue to progress on the path to reaching the surplus category.