Vaidya has over two decades of experience. Prior to joining Chubb, he served as Chief Digital Transformation Officer for Credit One Financial. He has also held digital leadership positions with companies including Comcast NBCUniversal and Capital One Bank.
“Over the past few years, we have seen significant growth in both our small commercial and lower middle market businesses, both dynamic segments requiring more dedicated support,” Lupica said. “Ketan brings a strong technology and engineering background and a proven track record in the digital space, and will help develop our capabilities to provide a cutting-edge approach to small business.”
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As the head of the North America lower middle market, Updyke (pictured below) will lead all strategic efforts to provide Chubb’s distribution partners and their mutual customers with tailored product and service offerings for that segment. He will report to Ben Rockwell, Vice President of Chubb Group and Division President for North America Central Markets.
Updyke joined Chubb in 1991 as an additional casualty underwriter. Prior to taking on his latest role, he served as the Division President of Small Business for North America. Earlier in his career at Chubb, Updike served as Chief Operating Officer for North America’s Field Operations.
“Jeff has a strong reputation with our distribution partners in North America and is a trusted leader with a long track record of success in both branch and home-office leadership positions,” Lupica said. “Our lower middle market segment is growing at a rapid pace, and this expansion of leadership will enable us to deliver products and services tailored to the unique needs of this underserved market, such as our latest package, Benchmark.”