intensive care service La Fe University Hospital in Valencia Has obtained international certification ISO-9001:2015 Its quality management system applies to Critical Care, as Generalitat explained in a statement.
Along with this certification, they have also been awarded the UNE 179003:2013 certification, which certifies them as a quality service provider for the management of patient safety risks applicable to the control of nosocomial infections, which may result in a hospital stay. infections acquired during
These certifications, as explained by lvaro Castellanos, Director and Doctor of Intensive Care, «They have been achieved thanks to the implementation of a project that involves the creation of a more participatory organizational structure and the commitment of 160 professionals who make up the Intensive Care Service of Hospital La Fey.,
estimated that approximately 1,600 patients and That this program includes the definition of the potential risks of each procedure and the systematization of care through good practice protocols, which Dr Castellanos says, “allows us to anticipate and reduce the risks present in all care procedures.” In fact, 10 multidisciplinary working groups have been created to achieve these objectives».
For ISO-9001 Quality CertificationPromotion of the declaration of adverse events such as E elements and their periodic analysis is given importance; Drug safety, nosocomial infection prevention planning, registration and routine analysis of a set of essential quality and safety indicators.
In addition, work has been done on other very important aspects, such as improving interprofessional communication and with patients and their relatives, and a commitment to achieving a range of related annual objectives. Service Work Environment, Humanization, Patient SatisfactionTeam building, training and clinical research at all levels.
from its implementation Management System and its CertificationThe objective of the service is to operate in accordance with the norms of an international standard and continuously improve its processes. All this is aimed at providing quality support that allows us to meet the current needs of both patients and specialists and, moreover, to be able to know, understand and anticipate their future needs and expectations.
ISO certification There is a quality management standard and focus on all the quality management elements that an organization must have in order to meet the expectations and needs of its users. For its part, UNE certification guarantees adequate risk management and patient safety, reducing the likelihood of an adverse event occurring.