Isabella Steger | Bloomberg
Due to an outage in the cloud computing department of Amazon.com Inc. thousands of people in the US are left without working refrigerators, room tanks and doorbells, underscoring how much people have come to trust the company as the Internet of Things spreads to homes.
The outage, which began at approximately 10 a.m. ET Tuesday, reversed parcel delivery, disabled major streaming services, and prevented people from entering Walt Disney Co. parks.
Affected Amazon services included Alexa voice assistant and Ring smart doorbell. Angry device users wrote about their frustration with the official Ring account, with many complaining that they had taken the time to reboot or reinstall their apps and devices before finding out on Twitter that there was a general Amazon Web Services crash. Multiple Ring users have even stated that they cannot get into their homes without access to a phone app that doesn’t work.
Others said they were unable to light the Christmas lights.
Many people reported that smart bulbs stopped responding to voice commands.
For some, basic household chores become impossible.
The power outage prompted people to think about the pitfalls of a smart home that is overly dependent not only on the Internet, but also on one company, in particular, while those with a “dumb” home gloated that their refrigerators and the light switches are working normally.
Some of the affected AWS operations were on the east coast. About nine hours later, AWS reported that it had resolved the network device issues that led to the outage.
Read More: Amazon Packages Pile Up As AWS Outage Spawns Delivery Havoc (3)
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