Banks, companies and thousands of people were left without Internet, telephony and cable in CanadaAfter the outage in the networks of Rogers Communications Inc, one of the largest telecom operators in the country, criticism of its dominance in the industry intensified.
Almost every aspect of life was interrupted. AT Canadians who usually work from home have crowded cafes and public libraries. which still offered Internet access and hung around hotels to pick up a signal.
AT Canada Border Services Agency said its mobile app for incoming travelers was affected.
los retail non-cash payment systems stopped working, and banks reported problems with servicing ATMs.
The break was the second for Rodgers in 15 months. According to monitoring group NetBlocks, a quarter of observed internet connectivity in Canada has been disrupted. Rogers did not identify a cause.
“Today we let them down. We are working to fix this as quickly as possible,” Rogers said in a statement. “Our technical teams are working to restore our services along with our global technology partners and are making progress.”
Rogers did not say when service could be restored.. The company’s shares fell 73 cents to $61.54 on the Toronto Stock Exchange on Friday.
With approximately 10 million wireless subscribers and 2.25 million Internet retail subscribers, Rogers is Ontario’s main supplier.. Along with BCE Inc (BCE.TO) and Telus Corp (T.TO), Rogers controls 90% market share in Canada.
Downdetector, which tracks crashes by collecting status reports from a range of sources, showed crash reports starting at 4:30 AM ET, peaking at over 20,000 users at 7 AM ET (11:00 GMT) . As of 2:30 pm ET (6:30 pm GMT), reports fell to around 7,700. (Reuters)