The Office of the National Tax Administration (ONAT) informed in a recent note on the process of refunding the amount of unused tickets.
“Refund of income for electronic stamps, which will not be used in the procedures for which they were acquired, is requested at the ONAT of the municipality where the citizen who purchased them resides and, if he is a taxpayer, in which he is registered”, they begin by saying in the revealed text.
According to the information provided, in order to request a refund, the requirements established for this procedure in Law No. 113 of the Tax System and Decree 308 Regulation of the General Rules and Tax Procedures must be met.
Submit an application form printed and signed by the acquirer to the municipal ONAT. There he must indicate his first and last name, legal address (appearing on the identity card and its number). In case of taxpayer, he shall intimate his Tax Identification Number (NIT).
Similarly, reference should be made to the contribution to the State budget, ie, the amount paid in digital stamp for which refund is being requested; The date the purchase was made and the route used (Transfermóvil or Correos de Cuba establishments).
Refund of proceeds from the purchase of tickets in Cuba
Similarly, the procedures for which the stamps were purchased must be stated, “as well as the reasons why they will not be used, which in turn constitute the reasons for which the money used to purchase them must be used.” Refund requested,” they point out.
Taxpayers who have a digital signature or certificate can send a PDF of the refund request signed with their P12 via the municipal ONAT consultation email.
ONAT Need that you must “deliver documents that certify the payment for which a refund is requested, ie, the digital code delivered by the post office, if the item was purchased that way, or the electronic receipt issued by TransferMobil” (It is stored in the PAGOXMOVIL folder of the cell phone).
The unit ensures that “offices are organized and working to process requests quickly to encourage return in the shortest possible time.”
His publication has generated some criticism on social networks. “They have to put in place a mechanism so that such returns are instantaneous when requested by the customer. Can’t happen it took 3 months or more for this return,” said a customer.