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Prepaid drug companies: province calls on them to report number of professionals and adherents

This measure applies to those who work on the territory of the province. They will have a non-extendable period of 10 days to report the data to the Directorate General of Consumer Protection

Directorate General of Consumer Defense of the Province of Córdoba

resolution number 19

Córdoba, November 3, 2022 Seen: The need to continue and deepen policies to prevent violations of the rights of consumers and users, especially in the prepaid drug service, in accordance with the provisions of Art. 3, 4 of Provincial Law No. 10247 and Art. 10 of the above standard inc. Powers conferred on this enforcement authority by A, B, D, E, I and M


I) This Directorate has been observing with increasing concern during these last 10 days, the prepaid drug companies applying for their fees monthly, as well as the fact that the charges registered by the users have increased by 20%. There has been an increase in the questions asked. Number of complaints against this type of company for various reasons, lack of coverage, lack of information, default of refund etc.

II) that on the one hand the application of National Law No. 24,240 requires this authority to faithfully comply with the obligations assumed in the contracts that this type of healthcare provider companies bind them to users who live in the area. Province of Córdoba, either by complying with the so-called Mandatory Medical Benefits Program (PMO) in the most basic plans or all benefits quotas that can be added in exchange for payment of more or more value in the amount to which all prepaid pharmaceutical companies have all their adherents All health branches of the services they provide must have the required number of providers to serve the population.

III) that, on the other hand, in light of the rules that govern the matter that refers to the increase in the quota, it is the special spring of the National Government in accordance with the resolutions issued by the Ministry of Health of the Nation. , taking into account the final criteria set by the said Organization Resolution No. 1293/22, the criteria that approve the health cost index, by which and in view of its words and appendices, prepaid pharmaceutical companies 11% in every two You can increase your quota up to more than Rs. month, it can be very difficult for the universe of users, examples of cases brought to study by this directorate that a typical family will pay about $ 60,000 (family group of 4 people), in which the province of Córdoba before COFEDEC represents the central region. (Tucuman Council n° 176 – B° Centro – Córdoba Capital – TE: (0351) 434- 1378 / 79 defensadelconsumidor@cba.gov.ar Federal Consumption), any of the 24 local jurisdictions, provincial enforcement authorities of National Law 24,240 The membership of that said body, shall analyze the said regulations and, where appropriate, jointly propose solutions less burdensome to the users in the context of the aforesaid increase in fees. Director General of Consumer Protection and Commercial Loyalty-Ministry of Industry, Trade and Mines PCIA. from Cordoba.


Article 1 Call on all prepaid pharmaceutical companies registered in the National Registry of Prepaid Medicines that operate in the territory of the province of Córdoba to inform this Directorate within a non-extendable period of 10 days, of the number of professionals and service providers The accompanying count refers to the total number of followers of each medical specialty as well as its system in its entirety.

Article 2 National Law of the Central Region of the Country No. Resolution 1293/ issued by the Ministry of Health of the Nation in the provinces of Santa Fe and Entre Ríos for an extraordinary executive assembly of the COFEDEC (Federal Consumer Council), calling for prior notification and notices to other local courts and enforcement authorities of 24,240 With the aim of analyzing the concurrent ones regulating the increase in monthly charges issued by 22 more prepaid pharmaceutical companies, seeking a less burdensome solution for the users together with all the jurisdictions and subsequently submitted to the Ministry of Health of the country in this regard Is.

Article 3º B Protected, published and notified in BO.

Signed: Alberto Daniel Mousiste, General Director of Consumer Defense and Business Loyalty

N. de R.- Published in the Official Gazette of the Province of Córdoba No. 226 of November 9, 2022.

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