The Galician Health Service is rated as the second-best health service at the national level based on the evaluations of the companies that provide material to the hospital, as stated in the report on Benchmarking Hospitals 2022-2023 prepared by the AECOC coding association.
To evaluate the perceived quality of suppliers in relation to Sergas, the study analyzed 35 control points grouped into blocks such as, for example, quantity compliance, references and expiration date of orders, compliance with deadlines, schedules and agreed delivery days, the level of efficiency in administrative management of billing.
According to the given scores, the rating obtained by Galicia is 6.82, the second-best position in Spain, and almost one point per enzyme from the national average, which stands at 5.9 points.
Regarding the best-valued categories of logistics, supply, and purchase of Sergas, the study shows, among others, the updating of time and quality of data such as weights and dimensions of products.
Automation and centralization
The Xunta examines the automation and storage of Sergas with comprehensive logistics services that have sparked the interest of health representatives from Euskadi, the Community of Madrid, Salamanca, and Barcelona who recently visited the facilities of the centralized platform in Negreira months.
Every day, the logistics platform responds to more than 11,000 requests from Galician hospitals and health centers, responding to emergency requests, if necessary, in less than 2 and an average hour.