These resources provide an available 1,240 effective hours per day on weekdays, and 1,160 on Saturdays, Sundays and holidays, distributed in different time periods. For this purpose, SUMMA112 Management has conducted an analysis based on historical data, and, therefore, they are adjusted to real needs.
Its availability cannot be reduced due to visible factors, such as comfort, destruction or maintenance, for example, and its distribution is established by SUMMA112, which can change it to adapt it to the need for care.
This initiative also includes the introduction of improvements to optimize the response capacity and attention of users, to guarantee an efficient and fast public service, as well as human health and security. In this sense, changes have been made to ambulances that expand their versatility and capacity to solve certain situations.
Therefore, these means of transportation have specific anchors to facilitate them for people using wheelchairs, an adjustment that not only facilitates the care process, but also guarantees universal accessibility.
More security for psychiatric patients
Another important innovation is that, following the protocols established by the Community of Madrid, these vehicles can also care for and transport psychiatric patients, guaranteeing their safety and the staff who help them , which shows a new way of handling situations. emergency in the field of Mental Health.
Also, these mobile resources have technological improvements and on-board equipment. To improve the efficiency of information management and documentation, they are equipped with advanced devices, such as tablets and printers, which allow the immediate preparation of care reports.
With these new instruments, activated by health professionals working at the SUMMA 112 Urgent and Emergency Coordination Center, the Community of Madrid not only seeks to guarantee timely care for patients, but also shows its commitment with adapting to the changing needs of society, as well as the use of modern technologies to strengthen the quality and efficiency of the service.