Washington, Dec 6 (IANS) A group of US Democratic and Republican legislators on Tuesday demanded an explanation from promoter Live Nation for reported problems with ticket sales for the “Eras Tour”, where singer Taylor Swift will perform her latest album, “Midnights”.
In the letter he conveyed his concern to Michael Rapinoe, president and director of Live Nation Entertainment, about the delays and problems experienced by people wanting to reserve tickets for one of those concerts on Ticketmaster.
The promoter and ticketing website merged in 2009. Ticketmaster announced on November 17 that Taylor Swift’s public ticket sale, scheduled for the following day, was canceled due to “extraordinarily high demand on its ticketing system” as remaining inventory was insufficient to satisfy it. Was. ,
The company had enabled a special page for fans to register to avoid automatic purchases, which did not prevent the system from collapsing after nearly 3.5 million people signed up, breaking Ticketmaster’s record.
The letter, led by Democratic Rep. Frank Pallone and Republican Rep. Cathy McMorris, calls for a committee meeting with that company “to better understand the obstacles consumers have recently faced and to discuss actions taken in this regard.” to hear an update”.
MPs specifically want more information about additional fees, internal reservations, flexible pricing, limited ticket availability or transfer restrictions.
His text reminded that the Federal Trade Commission can fine individuals or entities with “strong civil penalties” if they abuse an automated process for buying or selling tickets knowing they were using the automated processes. were obtained improperly.
