We can actually find many problems and errors that can prevent us from entering the app. Some errors will be entirely up to us, while for others there will be no fault other than the app we’re using. Whatever may be the origin of the problem, we have solutions for all of them.
Problems accessing the CaixaBank app
As you’ve already seen, CaixaBank has an app that can cause a good number of problems and give you more than one headache. There are different solutions and here are some of the most common.
be careful with the keys
When we encounter the CaixaBank app and want to access it, we need to ask two questions. Identifier and Password. In the case of an identifier, this is nothing more than your ID without the corresponding letter; This is one of the first pieces of information that you should make sure is given correctly. Along with the identifier, the password should be one of the important elements before which you should not fail, so make sure that both are correct.
You should not forget, as we will explain below, that there are different apps that you can use with CaixaBank, so if by chance you have different passwords for each, know which app each Matches and make no mistake.
It opens but the information does not appear
In recent weeks, as part of the latest update to the CaixaBank Now app, we’ve been seeing a number of new features, which of course also generate a fair number of errors. Among them, we can see an error that does not allow us to see the money in our account as well as any type of information contained in it, making the entire app appear blank.
This would be a problem that we would solve without major problems simply by exiting and re-entering the application. In the event that you do this several times and this error persists, the only thing you can do is uninstall and reinstall the app or wait for a while with the session closed so that we can Sign in and see if our account information is showing up.
There are times when we find that the problem due to which our app does not login at the end does not depend on our mobile phone or we have made any mistake, but it completely depends on the bank itself. In this case, the biggest problem you can find is that the server is down and hence you always get an error while entering the app.
It’s probably complicated to know if the CaixaBank app or servers are down. The only thing we can do is to see on social networks, if there are more users with whom this happens or even on DownDetector, where we can see the failures given by it.
Other CaixaBank apps
One of the big problems we find with CaixaBank’s digital environment is that it has too many apps depending on what you use and the services you have contracted for. There is the CaixaBank Now app itself, which helps us on a day-to-day basis with the use of our bank account, which can also be the Imagine app. In parallel with these we also find CaixaBank Sign and NowPay, to authorize the various actions carried out and to make payments to Bism and others, respectively.
As you will understand, with all these apps, most of the time they share passwords, but they may not always be the same, so in any case, you need to properly control all the ways each app is accessed. Will happen.
Similarly, while using each one of them, we may find that one of the apps does not work correctly or the session which we started few days back is still running and hence, it may lock you out of the app. Simple facts to enter. We’ll go back inside and sort this out easily.