Unbelievable how story by Mario Enrique Jolley Urbaneja It becomes something associated with its unique essence.
This 49-year-old native of Maracaibo graduated from LUZ with a degree in Social Communication, specializing in: Audiovisual Journalism and a Master’s Degree in Marketing. He arrived in Chile in February 2019 with his mother-in-law, wife and two daughters.
He started working at a service station in La Cisterna where, during the pandemic, suffered a serious accident with a client who was under the influence of drugs and alcohol which forced him to leave that job.
In the incident, I contacted a regular client who was a municipal official and he helped me find a position as a Muni street worker, in a street cleaning and treatment program,” he detailed.
Due to the rise of Covid and the start of additional vaccination points in the communes, they need workers to clean everything and assign them as support to the vaccination sites.
“After my cleaning job was done and with permission from the staff, I stood at the main entrance to explain to foreigners how to validate their Covid vaccines posted outside of Chile on the Mobility Pass page.
At that time, in the last quarter of 2020, led to many foreigners wanting immigration guidance to be taken care of by their current boss, Mosué Saint Louis.
He allowed me to listen to his instructions and as I showed him that I learned to do the digital method, because I did it for my mother-in-law, my wife, myself and my two children who girl, he allowed me to support. him on different occasions,” he recalled.
«The person in charge of the Migrants program talked to his boss and he, after reading my resume and vencouraged my willingness to support immigration care in La Cisterna, created the professional position of support, justified by the increase in demand for immigration guidance in La Cisterna and that it is not possible to take care of it with one person,” he continued.
From January 2021 started working as a professional support for the Migration program of the Municipality of La Cisterna today called Migrants and Refugees, a position he maintains to this day. “I’ve always liked to help people, so I’m also in Rotary and other pro-migrant networks,” he said.
“These are complex cases that often require the involvement of private issues, where there are no lawyers or immigration advisers to come, nor help, nor know what to do with it,” he added.
For three months he also worked at SAPU in La Cisterna, as administrative support. There he also guides the migrants in their problems of accessing various health services.
EPISODE THAT MARKED IT
The hardest thing he experienced, he said, was a death threat in Chile, because of his participation in a captured case at the La Cisterna Child Protection Office, where they found a family of Venezuelan migrants with their children, of school age, working and selling sweets on the street.\
I take care of them. I helped them financially and with clothes, but when they received the order to appear in the family court, they believed that their children would be taken away from them and they blamed me and followed me on the street and slowly attacked me . They called me on the phone to threaten me and I had to avoid filing a complaint with the Carabineros, so they wouldn’t be charged,” he detailed.
However, That situation pales in comparison to the many displays of respect and affection. “It’s amazing the many cakes, cupcakes, chocolates and home-made sweets that users give me to thank me for my attention and support. Those kinds of gestures are very valuable.”